led exhibit booths
video wall booths

Frequently Asked Questions About Video Wall Booths

Pricing, Logistics & Venue Constraints

What electrical power requirements do LED booth displays need?

If we create a video wall for the back of a 10×10 booth we will only need one 20 amp outlet. Naturally, we need to also consider any other items you may want to plugin.  Of course, if the video wall is double the size we’d want at least two 20 amp outlets. However, it all depends on what else you’ll have in your booth that will draw power. 

Material handling is what the show charges you to bring everything from the advanced shipment warehouse to your booth. Unfortunately, this is an expense that often catches exhibitors by surprise. For example, it seems logical that the cost to ship the booth to the trade show would have to be much more than the cost of moving it from the loading dock to your booth. However, logic has nothing to do with the pricing. Consequently, the material handling or drayage cost is generally a lot more than  than the cost of shipping the booth to the trade show. Once we know what type of booth you’ve decided on we can try to give a very rough estimate of what the show might charge. 

There is nothing specific about an LED trade show booth that makes it require union labor setup. In fact, if the convention center requires union labor to set up any type of trade show booth then an LED trade show booth would also require union labor. When we know what show you’ll be attending, we can let you know about that. Plus, our quote will include all labor costs.

Technical Specifications & Viewing Experience

What pixel pitch (e.g., P1.9 vs. P2.5) do I need based on attendee viewing distance?

Pixel pitch determines image clarity up close. For that reason, pixel pitch is an important consideration. The lower the number the better the resolution. For example, P1.9 is better than P2.5. Naturally, you may wonder why we don’t just use the lowest pixel pitch available. The lower pixel pitch LED video tiles cost more. For that reason, we keep a balance between excellent clarity and cost. The pitch is simply the distance between the pixels, measured in millimeters. The difference between P1.9 and P2.5 is only 0.6mm. It is a small but noticeable difference.  Most companies that rent video wall booths use P2.5 because it is very good. However, we use P1.9 because it’s a little better. 

Non-standard LED shapes (like tall towers or L-shaped corner walls) will stretch standard 16:9 video. We would let you know the exact size your video needs to be in pixels. Using the example of a video wall booth with a tower, the LED video tiles wrap around the top of the tower. Of course, a video with the standard 16.9 aspect ratio won’t work. In this example, we have two options. We could have a different video running on each side of the tower. Alternatively, we could just tell you what size to make your video so that it will fit perfectly on the video wall tower. No mater what size or shape video wall we create for you, we’ll let you know the size the video should be.

Our LED video wall booths are made specifically to be used in high-ambient light convention centers. We have different LED video tiles that we use in outdoor tents. However, we don’t rent the outdoor video wall booths, we only offer them for sale. Our indoor video wall booths are available for sale or for rent.

Moiré patterns occur when the physical pixel grid of an LED display aligns with the grid pattern of a camera’s image sensor. When shooting an LED video wall booth with a smartphone or video camera, simple spatial and camera adjustments will resolve the issue. Of course, there are ways to get around this. In some cases it’s as simple as taking a few steps back. Another option is to use Portrait Mode for video (Cinematic Mode on iPhone) to soft-blur the background screen behind the subject. Alternatively, you can use a manual video app (such as Blackmagic Camera or Filmic Pro) to manually lock the shutter speed to 1/50s or 1/60s instead of letting auto-exposure jump to high speeds. Another trick that works well is to angle the camera slightly off-axis from the screen.

Modular Design, Hardware & Aesthetics

Can LED video tiles be seamlessly integrated alongside fabric graphics or hard-wall panels?

Yes we do this all the time. The reason it works is that we are using SEG graphics. Plus, the LED video tiles don’t have a frame around them. As a result, the LED video tile will be seamlessly touching the graphics. 

The LED video tiles that we use to make a video wall booth are very thin.  However, we have years of experience in making them freestanding. Of course a 2 inch thick wall won’t stand by itself. Rigging it from the ceiling would be very expensive. Obviously, we wouldn’t do that unless our client had a specific reason for doing that. One option is to build the wall in the shape of a cereal box. Naturally, a cereal box will stand up. This option allows us to add a door on the side which would be covered with graphics. By doing it this way we keep costs down and provide storage space. Another way to do this is by adding side walls.  The side walls add additional weight which will prevent the video wall booth from falling over.

In a rental this question doesn’t matter since we create whatever you need from one show to the next. In a purchase, you’ll have reconfiguration options. If you are buying a booth from us it’s important to know that these booths are made of individual frames and LED video tiles. We can assemble them any way we like.  For that reason, your 10×20 booth can also be used in a 10×10 space. 

Content Creation & On-Site Operations

What video media player or hardware controller is included with the rental?

We use a Novastar video processor. Naturally, we do all the setup, run the software and get it working. Plus, if anything goes wrong during the trade show, we always have our audiovisual technician nearby. If anything goes wrong, you call or text and the problem will be quickly resolved. In fact, even if someone hit the video wall with a hammer, we always bring spare parts with us.

We are able to livestream any content on the video wall. Additionally, we can have a camera on a person doing something in your booth and play it on the big screen for all to see.  For touch-screen we use specially made touch-screen TV monitors. These are much higher resolution which is perfect for people standing close enough to touch the screen. 

We always request that you give us your video prior to the show. This allows us to have time to check and see that your video is the correct size and format. We don’t need the video until the day of the show and of course if we don’t see it until then it’s too late to fix it if anything is wrong. For that reason, we always recommend getting your video to us at least a week prior to the show. That way, if we find a problem with your video, you’ll have time to make the necessary changes.

Yes we can create the video for your video wall booth. One of the services we offer is video wall video production. Many of our clients have the in-house capability or an ad agency that will make the video. Naturally, we are happy to work with your ad agency or in-house design team. We are happy to tailor our level of involvement to best complement your team’s needs.

Pricing, Rentals & Purchasing

How much does it cost to rent an LED video wall booth for a trade show?

The cost depends on the size of the booth, the amount of LED video wall you want, and the location of the trade show. Naturally, a 10×10 booth will cost less than a large 20×20 island exhibit. Plus, labor costs can vary considerably depending on the city where the show is being held. For instance, it will cost more in a union city than it will in a non-union city. When we prepare a quote, we want to include everything you need so there are no surprises. For that reason, we’ll discuss your booth size, show location, and any additional features before giving you a price.

That really depends on how many trade shows you attend each year. If you only exhibit once or twice a year, renting will probably make more sense. You won’t have to worry about storing the booth, shipping it from one show to another. Also, you have to consider maintaining the equipment. However, if you attend several trade shows every year, purchasing an LED video wall booth may be a better investment. Plus, when you own the booth, you have the flexibility to use it whenever you need it. We can help you compare the costs of renting versus purchasing so you can make an informed decision.

That depends on the company you rent from. Some companies only provide the LED video tiles, leaving you to arrange everything else. Our goal is to provide a complete video wall booth rather than just a collection of LED screens. Depending on your design, this can include the LED video wall, structural framing, graphics, video processor, transportation, installation, dismantling, and an audiovisual technician. We include everything so that you only pay for what the trade show charges you for. For example, the show will bill you for electricity, drayage, which is also called material handling and internet access if you need it.

We recommend contacting us as soon as you know which trade show you will be attending. Ideally, you should allow several months for planning, especially if you need a custom-designed exhibit. This gives us time to work on the booth design, coordinate shipping, arrange installation, and printing graphics. It also allows you time to prepare your video content. Naturally, we can sometimes accommodate shorter timelines. However, waiting until the last minute can make things more difficult, particularly when it comes to shipping and labor scheduling. At sixty days we are cutting things close. However, we have setup video wall booths on 30 days’ notice. It just becomes stressful for us and you.

Absolutely! In fact, that’s one of the reasons many companies choose to rent rather than purchase an exhibit. You can have a completely custom-designed video wall booth without having to invest in equipment that you may only use once or twice. We can create a booth around your specific trade show space and take care of the installation and dismantling. When the show is over, you don’t have to worry about storing the booth or shipping it back to your office.

Booth Design, Layout & Customization

Can you build a custom LED video wall booth for my company?

Yes! We specialize in creating custom trade show booths where the LED video wall is actually part of the exhibit structure. This is very different from simply placing a large television or video screen inside a conventional booth. We can incorporate LED video tiles into towers, back walls, columns, and other custom shapes. Additionally, we can combine the video wall with printed graphics, counters, shelving, and storage areas. The idea is to create an exhibit that gets attention while providing the functionality you need. Our company is your one stop shop for all your tradeshow needs. We have flooring, furniture and custom build specialty items.

Absolutely. LED video wall booths can be designed for virtually any standard trade show space. For example, a 10×10 booth might have a large LED video wall across the back, while a 10×20 booth could incorporate a video wall along with additional graphics and product display areas. Naturally, we need to consider the height restrictions and layout requirements of the particular convention center. Once we know your booth dimensions, we can design something that makes the best use of your available space.

Yes. In fact, we often recommend combining LED video walls with physical product displays. The video wall attracts attention from across the trade show floor, while counters, shelves, and product displays give attendees something to interact with when they visit your booth. We can also incorporate hidden storage areas so your staff has somewhere to keep personal belongings, literature, and extra products. This allows us to create an exhibit that looks impressive without sacrificing functionality. Plus, we can custom manufacture whatever you need for your booth.

Yes. We can create LED video wall booths for inline, corner, peninsula, and island spaces. An island exhibit is particularly interesting because attendees can approach it from several directions. We can use LED video walls on multiple sides of the booth, incorporate tall video towers, or create a combination of video walls and printed graphics. Naturally, the design will depend on your booth dimensions and the direction from which you want attendees to approach.

Yes, LED video walls are not limited to flat rectangular back walls. Depending on the LED tiles and supporting structure, we can create curved sections, towers, and other custom configurations. These designs can make your exhibit look considerably different from the traditional trade show booth. Of course, we need to consider the physical dimensions of the LED tiles and the structural requirements before deciding on the final design. A video wall tower is often a good option for an island booth.

LED Video Wall Technology & Performance

What is the difference between an LED video wall and a large television screen?

A television is a single display with a fixed screen size and resolution. An LED video wall is made from individual LED tiles that fit together to create a much larger display. This gives us considerably more flexibility when designing a trade show booth. We can create a video wall that is 10 feet wide, 20 feet wide, or even larger. Plus, we can incorporate the LED tiles into custom booth shapes rather than being limited to the dimensions of a television. Simply stated, a TV mounts on a wall; an LED video wall is the wall.

Yes. With the appropriate video processor and configuration, an LED video wall can display multiple sources or different types of content simultaneously. For example, you could have a product video playing on one section while another section displays company information. We can also configure the display to show one large image across the entire wall. The possibilities depend on the layout of the LED tiles and how you want to use the screen.

Yes. You can connect a laptop to an LED video wall using the appropriate video connections and processor. This is particularly useful if you want to give presentations, demonstrate software, or show content that changes throughout the day. You just need an HDMI cable coming out of your laptop computer to connect to our video processor. We can also help you determine the best way to switch between prerecorded videos and live presentations.

LED video walls are designed for extended operation, making them well suited for trade shows where displays may need to operate throughout the day. However, the equipment must be properly installed, ventilated, and configured. We also recommend using professional video processing equipment rather than relying on an ordinary television or consumer media player. Our audiovisual technician can monitor the display during the show and address any problems that might occur. Typically, nothing goes wrong. Once in a while, if we have a storage area behind the wall, someone might unplug the power by mistake. Other than that, it runs non-stop trouble free.

This is an important question because you don’t want your exhibit going dark in the middle of a busy trade show. One advantage of working with our LED video wall company is having someone available to troubleshoot problems. We bring spare parts and have an audiovisual technician nearby during the show. If something goes wrong, you can call or text us so we can address the problem as quickly as possible. Usually, nothing goes wrong but we keep our audiovisual technician at the show during show hours just in case. As a result, you’ll have peace of mind knowing help is minutes away.

Video Content, Graphics & Marketing

Can I use PowerPoint presentations on an LED video wall?

Yes. PowerPoint presentations can be displayed on an LED video wall by connecting a laptop to the video processor. However, you should consider the dimensions of the video wall when preparing your presentation. A standard PowerPoint slide is usually designed for a 16:9 screen, and your LED video wall may have a different aspect ratio. We can help you determine how to format your presentation so it displays properly. You would only need an HDMI cable to connect your laptop to our video processor.

Most LED video wall systems can accommodate common video formats such as MP4, MOV, and other standard media files. However, the actual compatibility depends on the video processor and playback equipment being used. The equipment we use will play just about any format you give us. However, we still recommend sending us your video files before the show so we can test them. That way, we can make sure everything plays correctly before your exhibit opens.

Yes. You don’t have to play the same video throughout the entire event. We can arrange the playback system so you can switch between different videos, presentations, and other content. For example, you might play a general company video in the morning and switch to a specific product demonstration when you have a scheduled presentation. In fact, we have had clients that want a camera on a person who is demonstrating the use of the product. After the demonstration we switch back to their prerecorded video file. We can discuss the best way to manage your content based on how you plan to use the booth.

We generally recommend using a combination of both. Video is excellent for attracting attention because movement naturally catches people’s eyes. However, still graphics can communicate important information without requiring attendees to watch an entire video. For example, you might use a large animated company logo, product videos, and occasional static messages. The important thing is to make sure your content is easy to understand from a distance. After all, most attendees are walking past your booth and only have a few seconds to notice your message. For that reason, we recommend high contrast colors and quickly changing scenes.

Yes. We can create custom video content and animated graphics specifically for your LED video wall. This could include animated company logos, product demonstrations, motion graphics, and promotional videos. We can also work with your existing advertising agency or in-house marketing department. Naturally, the content needs to be designed around the actual dimensions of your LED video wall so everything displays correctly.